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FAQ
What is a bonus and what is it for?
The bonus is an additional amount of money to play or special game features (such as free spins) which are available to all registered users, where the winnings can only be withdrawn if the wagering requirements are met.
What bonuses are offered on the site?
The following types of bonuses are available on our website:
• Sign-Up Bonus.
• Recurring Rakeback Bonuses.
• Birthday Bonus.
• Anniversary Bonus.
• Rakeback.
• No Deposit Bonuses available with promo codes.
• Deposit Bonuses available with bonus codes.
• Status Upgrade Bonuses
Why can’t I activate the Sign-Up Bonus?
1. You didn’t fill in your profile or didn’t verify your email.
2. You have duplicate accounts. Only one user can receive bonuses per home address, IP address, device, phone number and payment system account (QIWI, Skrill, PAYEER, credit card, etc.).
Why can’t I activate the Welcome Bonus?
Bonus activation may not be available for the following reasons:
1. You have not met the minimum deposit requirement.
2. You missed the activation of the welcome bonus. The bonus is available only on your first deposit.
3. You have disabled all bonuses.
4. You have a duplicate account.
What is a wager?
The wager is a multiplier of the bonus amount used to calculate the bets you need to make to be able to withdraw bonus money.
What does it mean “to wager a bonus” and how can I do it?
Wagering a bonus means that the player must place bets totalling a required amount before the bonus and bonus winnings will be transferred to their cash account.
Where can I wager the bonus?
The wagering requirements depend on the bonus type. You can wager bonuses in Slots, Live Casino games, or Instant Games.
For full details, please refer to the Terms and Conditions.
How do I know which slot has my active free spins?
You can see the games with available free spins in the “Balance” tab.
How do I keep track of my bonus wagering?
You can follow the wagering progress in the “Balance” tab.
How can I get even more bonuses?
Subscribe to our email newsletters and follow us on Telegram, Instagram, X, and WhatsApp.
How do I activate deposit free spins?
If you receive a bonus code to activate free spins and want to take advantage of the bonus offer, follow the step-by-step instructions:
1. Make sure that the bonus code has not expired.
2. Before depositing, copy and paste the bonus code in the appropriate field on the “Deposit” page.
3. Press the “Activate” button.
4. Make the required deposit.
5. Free spins will be automatically awarded on the promo slots within 5 seconds.
6. Start playing from the My profile page or the PATANG Casino lobby.
Additional information about deposit bonuses:
• Winnings from free spins are instantly credited to your bonus balance.
• The maximum free spin winnings are unlimited unless otherwise specified in the bonus terms.
• Bonuses are valid for 72 hours after activation.
• We may offer several bonus codes, but you can only choose one of them, unless otherwise specified in the promotion rules.
• The wagering requirements are indicated in the newsletter or other sources where the casino publishes bonus details.
How do I cancel a bonus?
You can cancel a bonus on My profile page (“Balance” tab). If the bonus is cancelled, all bonus winnings will be cancelled as well.
The bonus is an additional amount of money to play or special game features (such as free spins) which are available to all registered users, where the winnings can only be withdrawn if the wagering requirements are met.
What bonuses are offered on the site?
The following types of bonuses are available on our website:
• Sign-Up Bonus.
• Recurring Rakeback Bonuses.
• Birthday Bonus.
• Anniversary Bonus.
• Rakeback.
• No Deposit Bonuses available with promo codes.
• Deposit Bonuses available with bonus codes.
• Status Upgrade Bonuses
Why can’t I activate the Sign-Up Bonus?
1. You didn’t fill in your profile or didn’t verify your email.
2. You have duplicate accounts. Only one user can receive bonuses per home address, IP address, device, phone number and payment system account (QIWI, Skrill, PAYEER, credit card, etc.).
Why can’t I activate the Welcome Bonus?
Bonus activation may not be available for the following reasons:
1. You have not met the minimum deposit requirement.
2. You missed the activation of the welcome bonus. The bonus is available only on your first deposit.
3. You have disabled all bonuses.
4. You have a duplicate account.
What is a wager?
The wager is a multiplier of the bonus amount used to calculate the bets you need to make to be able to withdraw bonus money.
What does it mean “to wager a bonus” and how can I do it?
Wagering a bonus means that the player must place bets totalling a required amount before the bonus and bonus winnings will be transferred to their cash account.
Where can I wager the bonus?
The wagering requirements depend on the bonus type. You can wager bonuses in Slots, Live Casino games, or Instant Games.
For full details, please refer to the Terms and Conditions.
How do I know which slot has my active free spins?
You can see the games with available free spins in the “Balance” tab.
How do I keep track of my bonus wagering?
You can follow the wagering progress in the “Balance” tab.
How can I get even more bonuses?
Subscribe to our email newsletters and follow us on Telegram, Instagram, X, and WhatsApp.
How do I activate deposit free spins?
If you receive a bonus code to activate free spins and want to take advantage of the bonus offer, follow the step-by-step instructions:
1. Make sure that the bonus code has not expired.
2. Before depositing, copy and paste the bonus code in the appropriate field on the “Deposit” page.
3. Press the “Activate” button.
4. Make the required deposit.
5. Free spins will be automatically awarded on the promo slots within 5 seconds.
6. Start playing from the My profile page or the PATANG Casino lobby.
Additional information about deposit bonuses:
• Winnings from free spins are instantly credited to your bonus balance.
• The maximum free spin winnings are unlimited unless otherwise specified in the bonus terms.
• Bonuses are valid for 72 hours after activation.
• We may offer several bonus codes, but you can only choose one of them, unless otherwise specified in the promotion rules.
• The wagering requirements are indicated in the newsletter or other sources where the casino publishes bonus details.
How do I cancel a bonus?
You can cancel a bonus on My profile page (“Balance” tab). If the bonus is cancelled, all bonus winnings will be cancelled as well.
Terms and Conditions
1. Introduction
This section contains general terms and conditions for using our Casino bonuses. Please note that each bonus has its own terms and conditions, which you can access upon accepting the bonus. Please ensure that you understand the terms of the bonus you are using.
2. General Rules
2.1. A bonus is an award granted by the Casino that can be received as bonus funds, a percentage of a deposit, or free spins. There are deposit and no‑deposit bonuses. Deposit bonuses are received for topping up your balance. When you receive a deposit bonus, the bonus and deposited amount is credited to the bonus balance.
2.2. A bonus is considered as a “free bet”. It cannot be considered as a monetary equivalent. Recovery of its money equivalent, replacement, transfer, and retransfer of bonuses shall not be permitted.
2.3. You can refuse all or any bonuses at any time in your profile. If you take advantage of a composite bonus (deposit bonus and free spins) and cancel the first part of this composite bonus (deposit bonus), the second part (unplayed free spins or winnings from free spins) will be automatically cancelled as well.
2.4. Only one bonus can be active during one special event, unless otherwise specified by the Casino.
2.5. Only one bonus may be activated in your account for any specific period of time. If there is more than one bonus in a single account, the bonuses shall be activated and wagered one at a time.
2.6. Any granted bonus has a limit on the maximum bet allowed when wagering the bonus. If the rules of a specific bonus do not specify the maximum percentage or amount of the bonus bet allowed, then no more than 500 ₹ of the placed bet shall be used to wager a bonus. For players from Finland, no more than 200 ₹ of the placed bet shall be used to wager a bonus.
2.7. The maximum winnings gained after wagering a no‑deposit bonus is 10X the bonus amount, unless otherwise specified in the bonus terms. If the amount of winnings exceeds the limit, it will be deducted from the balance once wagering requirements are met.
The maximum possible amount available for withdrawal after a no‑deposit bonus or winnings gained after wagering a no‑deposit bonus is 10X the bonus amount, unless otherwise specified in the bonus terms. Any amount which exceeds the said limits will be written off the balance.
2.8. Winnings generated from free spins are credited to the game balance with a wagering requirement. You can learn about the wagering requirements in the bonus terms.
2.9. A bonus may be claimed once per user, household, IP address, device, phone number, or payment account (QIWI, Skrill, PAYEER, credit card, etc.).
2.10. Upon the cancellation or expiry of a bonus, the bonus funds shall be removed from your bonus account in full. Bonuses that are cancelled by the user or expire shall not be recovered.
2.11. In order to withdraw funds received from wagering a bonus, your user account must be verified, and you have to make a minimum deposit.
2.12. The Casino reserves the right to review the size and frequency of bonus offers on a case-by-case basis if it considers that a user gets a disproportionate number of bonuses compared to the ratio of bonuses received to deposits made.
2.13. During one calendar month, only one no-deposit bonus promoted via our social media can be activated. The Casino reserves the right to modify the number of bonuses available to each individual user.
2.14. Any reference to items on the Website is purely for marketing purposes, to illustrate the potential value of the reward. No physical items are provided to players.
3. Bonus Wagering
3.1. Bonus wagering is the amount of bets you need to place before a bonus, including the winnings credited to your bonus balance in addition to a bonus, can be transferred to your cash balance and become available for withdrawal.
3.2. Once the wagering requirement is fulfilled, the bonus funds will be available for withdrawal.
3.3. The percentage of the bet that counts for the bonus wagering depends on the game and bonus category:
1. Slot Bonus:
• Bets in slot games are counted as 100%.
• Wagering bonus funds in other game categories is prohibited.
2. Live Bonus:
• Bets in Game Shows are counted as 100%. Exclusions:
– Ice Fishing
– Lightning Dice
– Race Track
– First Person Top Card
– Cash or Crash
• Wagering bonus funds in the games listed above, other Live Casino games, or any other game categories is prohibited.
3. Crash Bonus:
• Bets in Instant Games are counted as 100% if the bet wins at odds of 1,3 or higher, or if the bet loses.
• Wagering bonus funds in other game categories is prohibited.
If the bonus terms or name do not specify a particular category, the bonus is considered a Slot Bonus, and the bonus wagering requirement mentioned in Subclause 1 applies.
3.4. Bonus Cancellation
• If the bonus is cancelled before its wagering requirement is fulfilled, both the bonus and any associated winnings exceeding the locked amount received will be forfeited.
• If you submit a withdrawal request before fulfilling a wagering requirement, all bonuses (except for the Real Wager Bonus and fixed bonus) will be cancelled. This will result in the loss of any associated winnings exceeding the bonus amount.
4. How Bonuses Work
4.1. Fixed Bonus
• The amount of the received bonus is locked until the bonus is wagered. Bonuses of this type can only be wagered in cash.
• Real money that you deposit is used for placing bets and wagering a fixed bonus. All winnings received from wagering a fixed bonus are credited to your cash balance.
• A bonus can be wagered using any deposit as long as the bonus has not expired and no other bonuses have been activated by that deposit.
• A fixed bonus shall not be voided if a withdrawal request is submitted before wagering the bonus.
• The funds in your bonus balance related to the active bonus will be transferred to your cash balance after wagering the bonus.
4.2. Split-Balance Game
There are two separate balances:
• cash balance;
• bonus balance.
1. When the game starts, you’ll see which balance is currently being used.
2. Switching between balances does not occur automatically. When the active balance drops below the average minimum bet threshold, you will see a notification suggesting you switch to another balance. The minimum bet values in providers’ games are as follows:
• Pragmatic Play – 14 ₹.
• 3oaks – 0.2 ₹.
• Hacksaw – 6 ₹.
• BGaming – 10 ₹.
• Nolimit – 20 ₹.
• Belatra – 20 ₹.
• Thunderkick – 10 ₹.
• Yggdrasil – 18 ₹.
• Relax – 10 ₹.
• NetEnt – 20 ₹.
• Amusnet Interactive – 8 ₹.
• PG Soft – 6 ₹.
• Quickspin – 20 ₹.
• Push Gaming – 8 ₹.
• If bets are placed in games from any other provider, a default value of 10 ₹ applies.
3. If the bonus balance drops below the specified amount, the bonus is considered “lost”.
4. If, after wagering a Free Spin Bonus, the winnings credited to the bonus balance are below the average minimum bet threshold specified above, the bonus will be immediately assigned “Lost” status. This is because the remaining funds are insufficient to place the minimum eligible bet in the relevant provider’s games.
5. To complete the switch, simply refresh the page or restart the game.
Bet Deduction Procedure
• When you launch a game, the system first checks your cash balance.
• If sufficient funds are available, bets will be deducted from your cash balance.
• Your bonus balance is only used once your cash balance drops below the minimum threshold specified above.
Wagering Process
• If you have an active fixed bonus, all bets placed using the cash balance count towards its wagering requirements.
• Bets placed using your cash balance do not count towards the wagering of non-fixed bonuses while sufficient funds are available in your account.
• When playing with the bonus balance, the following information is displayed:
– The percentage of each bet that counts towards wagering (if less than 100%).
– The accounting factor for Instant Games (if applicable).
Winnings
• If you place bets using your cash balance, all winnings will be automatically credited back to your cash balance.
• If you have a non-fixed bonus and place bets using your bonus balance, winnings from those bets will be credited to your bonus balance.
• Once all wagering requirements are met, any further winnings from the bonus will be credited directly to your cash balance.
Limits on Maximum Winnings
Winnings from bonus funds may be capped by a Max Win rule.
4.3. Real Wager Bonus
The Real Wager Bonus is credited directly to your cash balance and cannot be cancelled by the user.
Wagering the Real Wager Bonus
• All bets placed using your cash balance count towards wagering the Real Wager Bonus. This includes both deposit funds and the Real Wager Bonus amount.
• Bets placed in all games count towards the Real Wager Bonus wagering requirements.
Winnings from the Real Wager Bonus
• All winnings earned while using the Real Wager Bonus are automatically credited to your cash balance.
Cash Out
• You may withdraw any funds from your cash balance, except for the Real Wager Bonus amount, until all wagering requirements are met.
Important: The Real Wager Bonus remains locked and cannot be withdrawn until all wagering requirements are fully met.
Early Cash Out of Winnings
• If your cash balance exceeds the value of the Real Wager Bonus you received, you may withdraw the difference, even if the wagering requirements have not been met.
Example:
• You have received a Real Wager Bonus of 1,000 ₹.
• After playing, your balance is now 1,500 ₹.
• You can withdraw 500 ₹ (1,500 ₹– 1,000 ₹), even though the
wagering requirements are still incomplete.
• The remaining 1,000 ₹ (the bonus amount) will remain locked until all wagering requirements are fulfilled.
4.4. Wager Win Bonus
• A Wager Win Bonus is a bonus witha non-standard wagering requirement. The wagering is based not on the
total amount of bets placed, but on the total winnings generated from the bonus balance.
Example:
A user receives a bonus of 500 ₹ with a Wager Win 5X requirement. Once the total winnings from the bonus reach 2,500 ₹ (500 ₹ × 5), the bonus is considered fully wagered, and all funds won from the bonus become available for withdrawal.
1. The user places a bet and wins 900 ₹. The bonus balance is now 1,400 ₹ (500 ₹ + 900 ₹):
• 500 ₹ is the bonus amount.
• 900 ₹ is the winnings from the bonus.
The bonus is considered 36% wagered (900 ₹ / 2,500 ₹ × 100).
2. The user places another bet and wins 600 ₹. The bonus balance is now 2,000 ₹ (500 ₹ + 900 ₹ + 600 ₹):
• 500 ₹ is the bonus amount.
• 900 ₹ is the winnings from the first bet.
• 600 ₹ is the winnings from the second bet.
The bonus is considered 60% wagered (1,500 ₹ / 2,500 ₹ × 100).
3. The user places another bet and wins 1,000 ₹. The bonus balance is now 3,000 ₹ (500 ₹ + 900 ₹ + 600 ₹+ 1,000 ₹):
• 500 ₹ is the bonus amount.
• 2,500 ₹ is the total winnings from the bonus.
The bonus is fully wagered. 3,000 ₹ is available for withdrawal.
• Bets are deducted and winnings are credited in the same way as when using split balances.
5. Birthday Bonus
5.1. Birthday Bonus
Starting from SILVER status, PATANG Casino players are eligible for a no-deposit cash bonus on their birthday. This bonus can be claimed by verified players at any time on their birthday or within the following seven (7) days. Once activated, it remains valid for seven (7) days. After meeting the wagering requirements and transferring the bonus to the cash balance, it becomes available for withdrawal.
5.2. Anniversary Bonus
The Anniversary Bonus is a promotional reward that recognises the loyalty of PATANG Casino players. It is awarded based on a user’s ongoing engagement and activity on the Website, subject to specific eligibility and turnover criteria.
• Eligibility
– The Anniversary Bonus is available to users who have reached GOLD status or higher.
– Eligibility is determined by the user’s registration anniversary at 3, 6, 12, and 36 months.
• Bonus Structure and Requirements
The bonuses and their respective requirements are as follows:
• Bonus Activation
Once the relevant anniversary milestone is reached, users who hold the required status and meet the minimum turnover criteria will receive the Anniversary Bonus.
If, by the anniversary date, the user has not met the minimum turnover criteria or holds a status below the qualifying threshold, they will be granted an additional seven (7) days to meet the conditions.
If the user fulfils the requirement within this 7-day period, the bonus will be credited accordingly.
If the conditions are still not met within seven (7) days, the bonus for that anniversary period will be forfeited.
6. Social Media Bonuses
The Casino reserves the right to restrict users from receiving deposit and no-deposit bonuses (including the complete cancellation of these bonuses) earned through social networks of the Casino and its partners (e.g., Instagram, Telegram, X, etc.). This restriction applies if the user’s total deposits in the 30 days leading up to the bonus activation date are less than 20,000 ₹.
7. Liability for Bonus Abuse
7.1. The withdrawal of wagered bonuses is only available to users with unique, verified accounts.
7.2. In case of the creation of duplicate accounts, or in case of any discrepancy between the data initially provided when completing the profile and the documents submitted for account verification, any bonuses that have been received by a user and all related winnings shall be void.
7.3. If a user has an active bonus and obtains free spins or other bonuses in any game, they have to wager them before switching to another game. If a user places bonus-money bets in any other game when there are unused free spins or other uncompleted bonus games, these actions shall be considered a deliberate violation of the Casino rules. If the Casino identifies such violations, it reserves the right to refuse any payouts and deem void all winnings obtained using the aforementioned strategies.
7.4. In case of a repeated use of no‑deposit non-fixed bonuses on the Affiliate Brands without making a cash deposit in the interval between using bonuses, the Casino reserves the right to ask the user to make a deposit equal to the wagered bonus funds on their balance at the time the withdrawal request is submitted (not less than 1,000 ₹), and to wager the deposit three times. If the user refuses to make a deposit, all received no‑deposit non‑fixed bonuses and all related winnings shall be deemed void.
7.5. The intentional use of bonus funds to accumulate in-game progress in games with progression-based mechanics, for the purpose of benefiting from that progress after the bonus has ended, been wagered, cancelled, lost, or expired, is strictly prohibited. Progression mechanics include accumulation meters, progress bars, collectible items, levels, in-game accumulations, and other similar features. If such activity is identified, the Casino reserves the right to void any bonuses and winnings obtained through this strategy and to restrict the userʼs participation in future bonus campaigns.
8. Freezing and Restriction of Bonuses
8.1. Where there are sufficient grounds to believe that the user has engaged, is engaging, or intends to engage in actions aimed at abusing bonus offers and/or materially breaching the terms of their use, the Company reserves the right, at its sole discretion and without prior notice, to:
• temporarily suspend (freeze) any active bonuses on the user’s account;
• restrict, suspend, or discontinue the provision of new bonus offers to the user;
• invalidate any bonuses obtained in violation of these Terms.
8.2. Sufficient grounds shall include:
• identification of violations of bonus programme terms;
• evidence of improper or dishonest use of bonuses;
• receipt by the Company of information (including data from its internal systems, affiliated entities, and/or partners) indicating that the user has engaged in similar actions on other projects or platforms owned by the Company and/or its partners.
8.3. The aforementioned measures shall remain in effect for the period necessary to conduct an investigation and/or remedy the identified breaches. Upon completion of such investigation, the Company may maintain, modify, or revoke the measures taken.
8.4. In accordance with applicable law, the Company is under no obligation to disclose to the user the reasons and/or grounds for its decisions and shall not be liable for any losses, expenses, loss of profits, or other adverse consequences incurred by the user in connection with the freezing, restriction, suspension, or invalidation of bonuses, except where required by law.
8.5. All decisions of the Company made under general clauses 7 and 8 are final and not subject to review, unless otherwise provided by law and/or these Terms.
9. We reserve the right to change, alter, or amend the Bonus Terms and Conditions at any time. Players should regularly check the Terms and Conditions for any updates.
This section contains general terms and conditions for using our Casino bonuses. Please note that each bonus has its own terms and conditions, which you can access upon accepting the bonus. Please ensure that you understand the terms of the bonus you are using.
2. General Rules
2.1. A bonus is an award granted by the Casino that can be received as bonus funds, a percentage of a deposit, or free spins. There are deposit and no‑deposit bonuses. Deposit bonuses are received for topping up your balance. When you receive a deposit bonus, the bonus and deposited amount is credited to the bonus balance.
2.2. A bonus is considered as a “free bet”. It cannot be considered as a monetary equivalent. Recovery of its money equivalent, replacement, transfer, and retransfer of bonuses shall not be permitted.
2.3. You can refuse all or any bonuses at any time in your profile. If you take advantage of a composite bonus (deposit bonus and free spins) and cancel the first part of this composite bonus (deposit bonus), the second part (unplayed free spins or winnings from free spins) will be automatically cancelled as well.
2.4. Only one bonus can be active during one special event, unless otherwise specified by the Casino.
2.5. Only one bonus may be activated in your account for any specific period of time. If there is more than one bonus in a single account, the bonuses shall be activated and wagered one at a time.
2.6. Any granted bonus has a limit on the maximum bet allowed when wagering the bonus. If the rules of a specific bonus do not specify the maximum percentage or amount of the bonus bet allowed, then no more than 500 ₹ of the placed bet shall be used to wager a bonus. For players from Finland, no more than 200 ₹ of the placed bet shall be used to wager a bonus.
2.7. The maximum winnings gained after wagering a no‑deposit bonus is 10X the bonus amount, unless otherwise specified in the bonus terms. If the amount of winnings exceeds the limit, it will be deducted from the balance once wagering requirements are met.
The maximum possible amount available for withdrawal after a no‑deposit bonus or winnings gained after wagering a no‑deposit bonus is 10X the bonus amount, unless otherwise specified in the bonus terms. Any amount which exceeds the said limits will be written off the balance.
2.8. Winnings generated from free spins are credited to the game balance with a wagering requirement. You can learn about the wagering requirements in the bonus terms.
2.9. A bonus may be claimed once per user, household, IP address, device, phone number, or payment account (QIWI, Skrill, PAYEER, credit card, etc.).
2.10. Upon the cancellation or expiry of a bonus, the bonus funds shall be removed from your bonus account in full. Bonuses that are cancelled by the user or expire shall not be recovered.
2.11. In order to withdraw funds received from wagering a bonus, your user account must be verified, and you have to make a minimum deposit.
2.12. The Casino reserves the right to review the size and frequency of bonus offers on a case-by-case basis if it considers that a user gets a disproportionate number of bonuses compared to the ratio of bonuses received to deposits made.
2.13. During one calendar month, only one no-deposit bonus promoted via our social media can be activated. The Casino reserves the right to modify the number of bonuses available to each individual user.
2.14. Any reference to items on the Website is purely for marketing purposes, to illustrate the potential value of the reward. No physical items are provided to players.
3. Bonus Wagering
3.1. Bonus wagering is the amount of bets you need to place before a bonus, including the winnings credited to your bonus balance in addition to a bonus, can be transferred to your cash balance and become available for withdrawal.
3.2. Once the wagering requirement is fulfilled, the bonus funds will be available for withdrawal.
3.3. The percentage of the bet that counts for the bonus wagering depends on the game and bonus category:
1. Slot Bonus:
• Bets in slot games are counted as 100%.
• Wagering bonus funds in other game categories is prohibited.
2. Live Bonus:
• Bets in Game Shows are counted as 100%. Exclusions:
– Ice Fishing
– Lightning Dice
– Race Track
– First Person Top Card
– Cash or Crash
• Wagering bonus funds in the games listed above, other Live Casino games, or any other game categories is prohibited.
3. Crash Bonus:
• Bets in Instant Games are counted as 100% if the bet wins at odds of 1,3 or higher, or if the bet loses.
• Wagering bonus funds in other game categories is prohibited.
If the bonus terms or name do not specify a particular category, the bonus is considered a Slot Bonus, and the bonus wagering requirement mentioned in Subclause 1 applies.
3.4. Bonus Cancellation
• If the bonus is cancelled before its wagering requirement is fulfilled, both the bonus and any associated winnings exceeding the locked amount received will be forfeited.
• If you submit a withdrawal request before fulfilling a wagering requirement, all bonuses (except for the Real Wager Bonus and fixed bonus) will be cancelled. This will result in the loss of any associated winnings exceeding the bonus amount.
4. How Bonuses Work
4.1. Fixed Bonus
• The amount of the received bonus is locked until the bonus is wagered. Bonuses of this type can only be wagered in cash.
• Real money that you deposit is used for placing bets and wagering a fixed bonus. All winnings received from wagering a fixed bonus are credited to your cash balance.
• A bonus can be wagered using any deposit as long as the bonus has not expired and no other bonuses have been activated by that deposit.
• A fixed bonus shall not be voided if a withdrawal request is submitted before wagering the bonus.
• The funds in your bonus balance related to the active bonus will be transferred to your cash balance after wagering the bonus.
4.2. Split-Balance Game
There are two separate balances:
• cash balance;
• bonus balance.
1. When the game starts, you’ll see which balance is currently being used.
2. Switching between balances does not occur automatically. When the active balance drops below the average minimum bet threshold, you will see a notification suggesting you switch to another balance. The minimum bet values in providers’ games are as follows:
• Pragmatic Play – 14 ₹.
• 3oaks – 0.2 ₹.
• Hacksaw – 6 ₹.
• BGaming – 10 ₹.
• Nolimit – 20 ₹.
• Belatra – 20 ₹.
• Thunderkick – 10 ₹.
• Yggdrasil – 18 ₹.
• Relax – 10 ₹.
• NetEnt – 20 ₹.
• Amusnet Interactive – 8 ₹.
• PG Soft – 6 ₹.
• Quickspin – 20 ₹.
• Push Gaming – 8 ₹.
• If bets are placed in games from any other provider, a default value of 10 ₹ applies.
3. If the bonus balance drops below the specified amount, the bonus is considered “lost”.
4. If, after wagering a Free Spin Bonus, the winnings credited to the bonus balance are below the average minimum bet threshold specified above, the bonus will be immediately assigned “Lost” status. This is because the remaining funds are insufficient to place the minimum eligible bet in the relevant provider’s games.
5. To complete the switch, simply refresh the page or restart the game.
Bet Deduction Procedure
• When you launch a game, the system first checks your cash balance.
• If sufficient funds are available, bets will be deducted from your cash balance.
• Your bonus balance is only used once your cash balance drops below the minimum threshold specified above.
Wagering Process
• If you have an active fixed bonus, all bets placed using the cash balance count towards its wagering requirements.
• Bets placed using your cash balance do not count towards the wagering of non-fixed bonuses while sufficient funds are available in your account.
• When playing with the bonus balance, the following information is displayed:
– The percentage of each bet that counts towards wagering (if less than 100%).
– The accounting factor for Instant Games (if applicable).
Winnings
• If you place bets using your cash balance, all winnings will be automatically credited back to your cash balance.
• If you have a non-fixed bonus and place bets using your bonus balance, winnings from those bets will be credited to your bonus balance.
• Once all wagering requirements are met, any further winnings from the bonus will be credited directly to your cash balance.
Limits on Maximum Winnings
Winnings from bonus funds may be capped by a Max Win rule.
4.3. Real Wager Bonus
The Real Wager Bonus is credited directly to your cash balance and cannot be cancelled by the user.
Wagering the Real Wager Bonus
• All bets placed using your cash balance count towards wagering the Real Wager Bonus. This includes both deposit funds and the Real Wager Bonus amount.
• Bets placed in all games count towards the Real Wager Bonus wagering requirements.
Winnings from the Real Wager Bonus
• All winnings earned while using the Real Wager Bonus are automatically credited to your cash balance.
Cash Out
• You may withdraw any funds from your cash balance, except for the Real Wager Bonus amount, until all wagering requirements are met.
Important: The Real Wager Bonus remains locked and cannot be withdrawn until all wagering requirements are fully met.
Early Cash Out of Winnings
• If your cash balance exceeds the value of the Real Wager Bonus you received, you may withdraw the difference, even if the wagering requirements have not been met.
Example:
• You have received a Real Wager Bonus of 1,000 ₹.
• After playing, your balance is now 1,500 ₹.
• You can withdraw 500 ₹ (1,500 ₹
• The remaining 1,000 ₹ (the bonus amount) will remain locked until all wagering requirements are fulfilled.
4.4. Wager Win Bonus
• A Wager Win Bonus is a bonus with
Example:
A user receives a bonus of 500 ₹ with a Wager Win 5X requirement. Once the total winnings from the bonus reach 2,500 ₹ (500 ₹ × 5), the bonus is considered fully wagered, and all funds won from the bonus become available for withdrawal.
1. The user places a bet and wins 900 ₹. The bonus balance is now 1,400 ₹ (500 ₹ + 900 ₹):
• 500 ₹ is the bonus amount.
• 900 ₹ is the winnings from the bonus.
The bonus is considered 36% wagered (900 ₹ / 2,500 ₹ × 100).
2. The user places another bet and wins 600 ₹. The bonus balance is now 2,000 ₹ (500 ₹ + 900 ₹ + 600 ₹):
• 500 ₹ is the bonus amount.
• 900 ₹ is the winnings from the first bet.
• 600 ₹ is the winnings from the second bet.
The bonus is considered 60% wagered (1,500 ₹ / 2,500 ₹ × 100).
3. The user places another bet and wins 1,000 ₹. The bonus balance is now 3,000 ₹ (500 ₹ + 900 ₹ + 600 ₹
• 500 ₹ is the bonus amount.
• 2,500 ₹ is the total winnings from the bonus.
The bonus is fully wagered. 3,000 ₹ is available for withdrawal.
• Bets are deducted and winnings are credited in the same way as when using split balances.
5. Birthday Bonus
5.1. Birthday Bonus
Starting from SILVER status, PATANG Casino players are eligible for a no-deposit cash bonus on their birthday. This bonus can be claimed by verified players at any time on their birthday or within the following seven (7) days. Once activated, it remains valid for seven (7) days. After meeting the wagering requirements and transferring the bonus to the cash balance, it becomes available for withdrawal.
5.2. Anniversary Bonus
The Anniversary Bonus is a promotional reward that recognises the loyalty of PATANG Casino players. It is awarded based on a user’s ongoing engagement and activity on the Website, subject to specific eligibility and turnover criteria.
• Eligibility
– The Anniversary Bonus is available to users who have reached GOLD status or higher.
– Eligibility is determined by the user’s registration anniversary at 3, 6, 12, and 36 months.
• Bonus Structure and Requirements
The bonuses and their respective requirements are as follows:
| Anniversary Period |
Status | Bonus Amount |
Bonus Wagering Requirement |
Minimum Lifetime Turnover |
| 3 months | GOLD | 400 ₹ | 30X | 2,00,000 ₹ |
| PLATINUM | 700 ₹ | 20X | 3,50,000 ₹ | |
| 6 months | GOLD | 800 ₹ | 30X | 4,00,000 ₹ |
| PLATINUM | 1,400 ₹ | 20X | 7,00,000 ₹ | |
| 12 months | GOLD | 1,600 ₹ | 30X | 8,00,000 ₹ |
| PLATINUM | 2,800 ₹ | 20X | 14,00,000 ₹ | |
| 36 months | GOLD | 6,000 ₹ | 30X | 30,00,000 ₹ |
| PLATINUM | 10,000 ₹ | 20X | 50,00,000 ₹ |
• Bonus Activation
Once the relevant anniversary milestone is reached, users who hold the required status and meet the minimum turnover criteria will receive the Anniversary Bonus.
If, by the anniversary date, the user has not met the minimum turnover criteria or holds a status below the qualifying threshold, they will be granted an additional seven (7) days to meet the conditions.
If the user fulfils the requirement within this 7-day period, the bonus will be credited accordingly.
If the conditions are still not met within seven (7) days, the bonus for that anniversary period will be forfeited.
6. Social Media Bonuses
The Casino reserves the right to restrict users from receiving deposit and no-deposit bonuses (including the complete cancellation of these bonuses) earned through social networks of the Casino and its partners (e.g., Instagram, Telegram, X, etc.). This restriction applies if the user’s total deposits in the 30 days leading up to the bonus activation date are less than 20,000 ₹.
7. Liability for Bonus Abuse
7.1. The withdrawal of wagered bonuses is only available to users with unique, verified accounts.
7.2. In case of the creation of duplicate accounts, or in case of any discrepancy between the data initially provided when completing the profile and the documents submitted for account verification, any bonuses that have been received by a user and all related winnings shall be void.
7.3. If a user has an active bonus and obtains free spins or other bonuses in any game, they have to wager them before switching to another game. If a user places bonus-money bets in any other game when there are unused free spins or other uncompleted bonus games, these actions shall be considered a deliberate violation of the Casino rules. If the Casino identifies such violations, it reserves the right to refuse any payouts and deem void all winnings obtained using the aforementioned strategies.
7.4. In case of a repeated use of no‑deposit non-fixed bonuses on the Affiliate Brands without making a cash deposit in the interval between using bonuses, the Casino reserves the right to ask the user to make a deposit equal to the wagered bonus funds on their balance at the time the withdrawal request is submitted (not less than 1,000 ₹), and to wager the deposit three times. If the user refuses to make a deposit, all received no‑deposit non‑fixed bonuses and all related winnings shall be deemed void.
7.5. The intentional use of bonus funds to accumulate in-game progress in games with progression-based mechanics, for the purpose of benefiting from that progress after the bonus has ended, been wagered, cancelled, lost, or expired, is strictly prohibited. Progression mechanics include accumulation meters, progress bars, collectible items, levels, in-game accumulations, and other similar features. If such activity is identified, the Casino reserves the right to void any bonuses and winnings obtained through this strategy and to restrict the userʼs participation in future bonus campaigns.
8. Freezing and Restriction of Bonuses
8.1. Where there are sufficient grounds to believe that the user has engaged, is engaging, or intends to engage in actions aimed at abusing bonus offers and/or materially breaching the terms of their use, the Company reserves the right, at its sole discretion and without prior notice, to:
• temporarily suspend (freeze) any active bonuses on the user’s account;
• restrict, suspend, or discontinue the provision of new bonus offers to the user;
• invalidate any bonuses obtained in violation of these Terms.
8.2. Sufficient grounds shall include:
• identification of violations of bonus programme terms;
• evidence of improper or dishonest use of bonuses;
• receipt by the Company of information (including data from its internal systems, affiliated entities, and/or partners) indicating that the user has engaged in similar actions on other projects or platforms owned by the Company and/or its partners.
8.3. The aforementioned measures shall remain in effect for the period necessary to conduct an investigation and/or remedy the identified breaches. Upon completion of such investigation, the Company may maintain, modify, or revoke the measures taken.
8.4. In accordance with applicable law, the Company is under no obligation to disclose to the user the reasons and/or grounds for its decisions and shall not be liable for any losses, expenses, loss of profits, or other adverse consequences incurred by the user in connection with the freezing, restriction, suspension, or invalidation of bonuses, except where required by law.
8.5. All decisions of the Company made under general clauses 7 and 8 are final and not subject to review, unless otherwise provided by law and/or these Terms.
9. We reserve the right to change, alter, or amend the Bonus Terms and Conditions at any time. Players should regularly check the Terms and Conditions for any updates.
